Privacy Policy

Last updated: 2025-05-20

Thank you for choosing to be part of our community at cimatic.io (“Company”, “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy policy or our practices regarding your personal information, please contact us at privacy@cimatic.io.

This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website https://cimatic.io and use our SaaS platform and related services (collectively, the “Services”).

By using our Services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect information that you voluntarily provide to us and information that is automatically collected when you use our Services.

Information You Provide

  • Account Information: When you register for an account, we may collect your name, email address, password, and other relevant details.
  • Communications: If you contact us directly, we may receive additional information such as your name, email address, the content of your message, and any attachments.
  • Other Information: You may provide us with additional information through forms, surveys, or other interactions with our Services.

Information Collected Automatically

  • Usage Data: We automatically collect information about your interactions with our Services, such as IP address, browser type, device information, pages visited, and the date and time of your visit.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our Services and store certain information. You can control the use of cookies through your browser settings.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide, operate, and maintain our Services
  • To improve, personalize, and expand our Services
  • To understand and analyze how you use our Services
  • To develop new products, services, features, and functionality
  • To communicate with you, including for customer service, updates, and marketing
  • To process your transactions and manage your account
  • To detect and prevent fraud and abuse
  • To comply with legal obligations

3. How We Share Your Information

We may share your information in the following situations:

  • Service Providers: We may share your information with third-party vendors and service providers who perform services on our behalf, such as hosting, analytics, and customer support.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business, your information may be transferred.
  • With Your Consent: We may share your information for any other purpose disclosed to you with your consent.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to collect and store information. Cookies help us improve your experience, analyze usage, and deliver relevant content. You can manage your cookie preferences through your browser settings.

5. Third-Party Services

Our Services may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of such third parties. We encourage you to review the privacy policies of every site you visit.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access, update, or delete your information
  • The right to object to or restrict processing of your information
  • The right to data portability
  • The right to withdraw consent at any time (where processing is based on consent)

To exercise these rights, please contact us at privacy@cimatic.io.

9. Children’s Privacy

Our Services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have collected such information, please contact us so we can take appropriate action.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

cimatic.io
Email: privacy@cimatic.io
Website: https://cimatic.io